[ALUG] Issue/Bug Tracking Systems

[MJ Ray]

Mark Rogers <mark at quarella.co.uk> wrote:
> The client will be using them, I believe, to track maintenance and other 
> issues on their site (ie not software bugs).
>
> Are there any good FOSS alternatives I should suggest to them or should 
> I stay out of their way? [...]

We use RT to track all sorts of things and so do some of our
suppliers, with quite a few custom fields.  It doesn't help when
hardware fails very close to a VAT rate change and building work - we
still get busy ;-)

Regards,
-- 
MJ Ray (slef)
Webmaster for hire, statistician and online shop builder for a small
worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/
(Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237