On 04/02/2020 23:07, Bev Nicolson wrote:
On 04/02/2020 22:56, steve-ALUG@hst.me.uk wrote:
On 04/02/2020 18:46, Bev Nicolson wrote:
I have googled this but haven't yet found anything that addresses the problem I have. Every so often I'll get emails that are directed to the spam folder. Some will be spam, but some are emails I'd like to know about. The difficulty is, I don't know there are any in the folder unless I look because, unlike other folders, it doesn't show a number for new emails.
I've put the addresses into my address book, I've made sure I have subscribed to the folder. Nothing's worked so far.
Any ideas?
Hi Bev,
I don't know why. For me, the folder's called "Junk" and it does show new messages. If you go to your spam folder, are all the messages marked as read?
<snip>
They show as unread as soon as I've clicked on the spam/junk folder. Until then, nada. Zilch.
Are they getting there via a filter you've set up? If so, you may have ticked the "Mark as read" box in the filter...
Cheers, Laurie.