Chris Green wrote:
Are there any HP/CUPS experts hereabouts?
I'm having a problem getting my shiny new Officejet 7310 printer to work on my Slackware 10 system. It was a bit of a beast to install on Windows 2000 so problems on Linux as well are nut unexpected.
I have built and installed the latest hpijs (1.7.1) and the latest hplip (0.8.7), that went fairly smoothly except that the hplip startup scripts are for RedHat so I had to do a little bit of work to integrate them into the Slackware startup.
My existing Deskjet 840C and Laserjet 1150 work fine so CUPS is basically OK.
However the Officejet 7310 obstinately refuses to print even though everything appears OK, jobs queue up, it looks like it should work, but no printout.
CUPS does report a problem but I can't find any help on how to resolve it, on the "Manage Printers" page in CUPS for the Officejet 7310 it says:-
Description: Officejet 7310 Location: Study Printer State: stopped, accepting jobs. "open device failed; will retry in 30 seconds..." Device URI: hp:/net/Officejet_7300_series?ip=192.168.13.44
I can ping 192.168.13.44 OK so the printer is connected, and I can (now) print to it from Win2k. Can anyone suggest what the "open device failed" message indicates is wrong?
(I am using the support forums at http://sourceforge.net where the HP printer software is supported too)
Have you run ptal-init setup?
Ian