Some while ago I sought the list's advice on good commercial hosting services (full root access, with as few restrictions as possible). I had a few recommendations and eventually settled on a VPS from bytemark as offering just what I needed. (As an aside, I also now have a VPS from rapidswitch which is also excellent value - and gives a bigger monthly bandwidth allowance that bytemark).
I also had some feedback from MJ Ray that 1and1 (my main provider of DNS management, mail and blog) could be difficult. I'd never had much problem with them, except for their habit of "forgetting" to tell me that they had improved their packages when prices changed, so thought no more.
But, I have recently had cause to complain, and loudly. I have tried to move one of my domains (I have several with them) to bytemark so that I can have greater control. The process is unnecessarily complex (and for a naive customer would probably be impossible) but the worst part is that having unlocked the domain at their end and posted it as "pending transfer", they now refuse to answer any DNS queries despite still being authoritative for that domain. That domain has fallen off the edge of a cliff and may as well not exist. Their reponse to my complaint so far is "thank you for your patience".
Guess who loses my business.
Mick
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The text file for RFC 854 contains exactly 854 lines. Do you think there is any cosmic significance in this?
Douglas E Comer - Internetworking with TCP/IP Volume 1
http://www.ietf.org/rfc/rfc854.txt ---------------------------------------------------------------------