3 Dec
2008
3 Dec
'08
4:45 p.m.
On Wed, 03 Dec 2008 13:27:23 +0000, mark@quarella.co.uk said:
Is apt-get install request-tracker3.6 a good place to start
Yes, and then follow the instructions in /usr/share/doc/request-tracker3.6. There are lots of dependencies for RT, so I'd strongly advise setting it up via aptitude the first time. Installing from source isn't hard, but it is hardER.
We use RT extensively: very flexible. The wiki at the Best Practical site is good if you want to make changes; so is the book.
Hope that helps - Keith
--
Keith Edmunds
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