-----Original Message----- From: main-admin@lists.alug.org.uk [mailto:main-admin@lists.alug.org.uk] On Behalf Of Adam Bower Sent: 18 June 2005 12:05 To: main@lists.alug.org.uk Subject: Re: [ALUG] Broadband in the Black Hole
On Sat, Jun 18, 2005 at 09:45:25AM +0100, Ted Harding wrote:
Black Cat do indeed seem to be more expensive than others for a similar level of service, but being "uncapped" and also Linux based is a merit that could be worth paying for.
Black Cat are also the kind hosts of the Alug mailing list and host the domain for us. The Alug website is hosted by PHP4hosting.com.
I also have ADSL from Black Cat (and my mail/domains/hosting are done by them) and I like them for technical competence and having the kind of support that doesn't expect you to be running Windows XP.
The only thing that I would take note of is that support is done via email (well, afaik you can phone them but they only expect this when you have no other way of getting online, I think...) but at the same time I find I get more useful responses much more quickly via email rather than using the phone as you have to battle your way through the first line support who get upset when they realise you aren't running Windows XP.
Also it is nice to be able to go out to the pub or an Alug meeting and see 1/2 of the people behind Black Cat.
Oh, and AIUI Black Cat are the only people doing native ipv6 ADSL in the .uk, as all the other people doing it are using tunnels (unless other providers have changed in the past couple of months).
I use Blackcat Networks for both hosting and adsl on multiple accounts and I will testify that their service is of the highest professional standard and their support via email is exemplary. They are also very knowledgeable nice people.
Cheers, BJ