On Monday 14 May 2007 14:03, Adam Bower wrote:
On Mon, May 14, 2007 at 01:48:03PM +0100, Nick Daniels wrote:
Can anybody suggest anything (else) to check my end before I loose my temper with them? Running Kubuntu, Netgear DG834, tried another computer same results
Off the top of my head...
Thanks Adam
Changing computer won't help. Have you been looking at the line sync speeds in the routers interface?
No
Has the router got the latest firmware?
No I have not updated it-will do
Have you tried plugging directly in to the master socket?
Yes
Have you tried replacing the microfilter?
Yes
Have you tried replacing the cable between the microfilter and the router?
Yes
Have you tried another router?
I do not have another router
How long has it been doing this?
Since switch on this morning
Has it coincided with the recent wet weather?
It may? sometimes get very temporary drop out in wet weather
Trusting their speed test might not count for much.
No, but I tried downloading different different ISO's and was getting a constant 15kb instead of normal contant 130kbs
Oh, and have you checked that the mtu in the routers interface is set to 1458?
No, i have not changed anything since I got router two years ago. only thing different I fitted an extra computer to my router last night, which I disconnected this morning
Kind Regards and thanks - Nick Daniels