They can fix it at their network border by preventing Exchange from using rich text to forward content. Exchange simply loves to meddle with the contents of emails including, but not limited to, using rich text format and messing about with the line length in emails.<div>

The specifics depend on the version of Exchange they are running.</div><div>One side effect that they will have to be aware of is sending calendar entries to other external Outlook users will probably break if they do this.<br clear="all">

--<br>ATB,<br>Karl<br><br>
<br><br><div class="gmail_quote">On 1 March 2012 12:52, Mark Rogers <span dir="ltr">&lt;<a href="mailto:mark@quarella.co.uk">mark@quarella.co.uk</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

One of my customers (using Outlook via Exchange) keeps sending me winmail.dat attachments. I know from experience that this means somewhere the message is being sent as &quot;Rich Text&quot; rather than &quot;HTML&quot;.<br>


<br>
However he&#39;s checked and Outlook is set to use HTML.<br>
<br>
Any suggestions? I don&#39;t have Outlook installed (I don&#39;t think they have a Linux version yet :-), although I think it&#39;s possibly at an Exchange level anyway, and I know some people her administer both. It seems to be only affecting me - they haven&#39;t explicitly said this but I get the impression they can send attachments to (eg) Hotmail and Gmail which (as far as I know) don&#39;t support Rich Text either, so it may be something somewhere as got configured against my email address. But I&#39;m just speculating!<br>


<br>
Something else they haven&#39;t said, but I can hear them thinking it, is &quot;why don&#39;t you just use Outlook like everyone else&quot;, so I&#39;d like to show this is a config problem their end not just me being &quot;non-standard&quot;.<br>


<br>
Grrrrr....<br>
<br>
Mark<br>
<br>
PS: I do have tnef installed so I can extract winmail.dat files but when all they&#39;re sending me is screenshots it&#39;s a pain not to be able to read them inline in Thunderbird.<span class="HOEnZb"><font color="#888888"><br>


<br>
-- <br>
Mark Rogers // More Solutions Ltd (Peterborough Office) // <a href="tel:0844%20251%201450" value="+448442511450" target="_blank">0844 251 1450</a><br>
Registered in England (0456 0902) 21 Drakes Mews, Milton Keynes, MK8 0ER<br>
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