The message 63F7A21F1CA18143AFDBF28E2A7D6BBA23C5C3@endor.kewill-europe.com from "Keith Watson" keith.watson@kewill.com contains these words:
Then at the logon prompt type 'root' and at the password prompt type your root password (which I assume you know?)
Not sure that I do - I get asked for a login and a password, but it's as 'user'.
Perhaps:
a) there isn't one; (But I'd guess that there would have to be one?)
b) it may be the same as the user one; (Which is not unlikely, since I forgot the first batch.)
c) I may have forgotten it; (Which is also quite plausible.)
d) I may never have known it (while I admit to being present/hovering at the installation, I utterly deny any deep understanding of what was going on.)
I'll try it and see.
If that doesn't work, I'll try a few other likely words.