On Sat, Jul 05, 2003 at 12:32:33PM +0100, Ian Douglas wrote:
I suppose I could trying ringing NTLs Support helpline but, from past experience, they offer very little useful advice apart from telling me to reformat my hard disk and reinstall Windows (bit of a waste of time as I am not using Windows). I was therefore wondering if anyone else had come across this problem and knows how to get round it.
This page may be useful http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html
I have referred customers to it before when they have done things like uploaded a new version of their website and of course cannot see the changes but their freinds on other isps can etc. Of course NTL at first lied to the customer and denied even having webcaches but after a bit the customer got through a "customer service manager" who admitted it and said the only real solution was not to use NTL!
Of course this is exactly the way that I have got around the problem and because of it I am unlikely to ever become an NTL customer :) and I have been having to deal with the problems that NTL cause with their agressive webcaches in various forms since ~late 2000 (when one day they forced the company I was working at to use a webcache when we had an NTL leased line (of course the first we knew of it was about 5 minutes after it was installed and started breaking things, of course they backed down when they realised that UUNet could install a leased line within 7 days)
Sorry I can't really help more.
Adam