Re: [ALUG] IMAP Mail Hosting

-- King regards Ian Porter www: www.codingfriends.com d no >> problems with them at all, >> also find there support is really good as well. > > And I used them for years too. Their email package is OK. But they do > have a habit of "upgrading" their offering and leaving existing > customers languishing on older packages. They also gave (and are giving) > me grief on domain management. > > For example. I wanted to add a new subdomain to one of my domains (I > have nine with them at the moment and one with bytemark - guess where > the rest are going) and discovered that I couldn't. 1and1 advertise 5 > subdomains as being available (in itself a crappy limit) per domain. > In fact, this limit applies per "package" and I happened to have > registered all my domains to one package. In aggregate I had > already used 5 subdomains. I complained and was told that the only > way they could give my the 5 subdomains  was by my transferring each > domain to its own individual package. This meant that I had to go > through their domain transfer process on-line but simply say "existing > 1and1 customer" at the "transfer from" section. Bizarre, but this > shouild simply be an accounting change. > > I did as advised. > > Guess what. I have received bills for new domain regsitrations for > each of my nine .net domains (@ £8.99 pa) from the date of this > change. Those domains (already with 1and1 remember) do not expire > until next January. I have complained and am still waiting for even > the courtesy of a reply. > > At best this is simply poor administration, but it looks like very sharp > practice to me. > > If you choose to go to 1and1, do not register a domain you care about > with them. (Last year I "lost" one domain for eleven days as I > transferred it from 1and1 to bytemark). > Tbh, I have found the opposite because I was with another hosting company and they messed up my domain records and thus I moved everything over to 1and1 and they did not bill me until that domain was up for renewal, and would not move away from 1and1 at present just due to other companies doing such a bad job.. weird how everyone gets different opinions of companies. Oh yeah.. when the other company messed up my domain, 1and1 helped me out even though it was not there fault at all, and thus that is why I moved hosting and domains to them. Regards Ian > Mick > > > > > --------------------------------------------------------------------- > > The text file for RFC 854 contains exactly 854 lines. > Do you think there is any cosmic significance in this? > > Douglas E Comer - Internetworking with TCP/IP Volume 1 > > http://www.ietf.org/rfc/rfc854.txt > --------------------------------------------------------------------- > > > > -- King regards Ian Porter www: www.codingfriends.com