Does anyone know how to do this? I have a friend in another part of England who regularly wants help with how to do things in OO. So, most of the time I start up OO myself and work in parallel with him and talk him through it. But, he's not very sophisticated and often has trouble following, or even describing very accurately what he is seeing.
Today was what led me to think we need another way, when for some mysterious reason printing a journal article he has written, in the approved format of 2 pages per sheet in landscape form, ran into problems. So I find myself saying, you see that icon with the little hand over the printer.... Very time consuming.
I have set him up on broadband using a router, so there is a hardware firewall at his end, and of course, NAT. I have put Suse 9.2 in for him, so there is a software firewall as well.
I would like to be able, securely, to run VNC and actually demonstrate what he has to do. If we didn't have the firewalls....it would be easy! But with the router, he doesn't have a public IP address - exactly why I made him get one, of course. Oh dear.
I am not terribly sophisticated in this stuff, so if anyone can give a simple step by step account, would be very grateful.
Regards
Peter