Yes but is it a trading standards issue, I'm not sure.
It's not as if the goods weren't as advertised, and they did offer to honour the escape clause in the license agreement (just only by returning the whole package)
They could probably argue that as the OS was pre-installed on delivery they had no way of verifying that I had actually removed it. or something like that.
On Sunday 20 October 2002 13:52, Raphael Mankin wrote:
On 17-Oct-2002 Wayne Stallwood wrote:
I tried it about 2 years ago with Win98 and a Toshiba laptop.
As an OEM license you have to return it sealed in it's packet to the manufacturer/distributor (not MS) Toshiba point blank refused to budge, even offering a full refund and return for the whole laptop rather than refunding the license. Madness ?..not really no.
You should take that sort of thing up with you local Trading Standards Office. they wield a very big stick.