I'm trying to register my Mobistar internet dongle.
Their web programmers are obviously a bunch of total idiots, especially on the usability front. Not to mention that they make the site ridiculously secure for no good reason, the only way you could lose information or money there is if you, by mistake, charged someone else's SIM.
However that's all by the by, it would be really good if I could actually get our dongle registered to allow us to view our usage and to recharge it.
When we tried a few weeks ago it was impossible because the Mobistar website wanted to send an SMS message to our browser and couldn't because we're not running IE on Windows. So we gave up.
I just retried and now it allows me to say "I can't receive SMS" at which point it allows entry of the PUK instead. Whoopee I thought, now I can register. No such luck, I get past the first few entries of phone number and PUK but then in the personal information bit it wants to know my date of birth and the pull down boxes for the day, month and year don't work.
No problem I thought, I'll do it in IE in Windows, just the same (well slightly different symptoms), can't enter date of birth. I've also tried Konqueror, still no good.
Can anyone suggest any workarounds that might allow me to get a date into the right place?
The symptom in Firefox is that the drop-down box is the size for just one number and is blank, the symptom in IE (and Konqueror if I remember right) is that the drop-down is quite tall but is still completely blank. I have tried entering numbers even though they don't appear and tabbing through the entries but it still refuses to think I've entered a valid date.
Do you have the Firefox extension "Web developer". I'm away from my browser ATM, but I'm sure it allows you to set arbitrary data in form fields, which may get you to the next hurdle, at least.
Greg
On Thursday, September 2, 2010, Chris G cl@isbd.net wrote:
I'm trying to register my Mobistar internet dongle.
Their web programmers are obviously a bunch of total idiots, especially on the usability front. Not to mention that they make the site ridiculously secure for no good reason, the only way you could lose information or money there is if you, by mistake, charged someone else's SIM.
However that's all by the by, it would be really good if I could actually get our dongle registered to allow us to view our usage and to recharge it.
When we tried a few weeks ago it was impossible because the Mobistar website wanted to send an SMS message to our browser and couldn't because we're not running IE on Windows. So we gave up.
I just retried and now it allows me to say "I can't receive SMS" at which point it allows entry of the PUK instead. Whoopee I thought, now I can register. No such luck, I get past the first few entries of phone number and PUK but then in the personal information bit it wants to know my date of birth and the pull down boxes for the day, month and year don't work.
No problem I thought, I'll do it in IE in Windows, just the same (well slightly different symptoms), can't enter date of birth. I've also tried Konqueror, still no good.
Can anyone suggest any workarounds that might allow me to get a date into the right place?
The symptom in Firefox is that the drop-down box is the size for just one number and is blank, the symptom in IE (and Konqueror if I remember right) is that the drop-down is quite tall but is still completely blank. I have tried entering numbers even though they don't appear and tabbing through the entries but it still refuses to think I've entered a valid date.
-- Chris Green
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Greg Thomas