I'm thinking a simple ticketing system would be good, although I've not yet found a "simple" ticketing system that doesn't try to do so much as to be too big a job to implement it in the first place.
Nothing is simple, except for gurus, but try (Request Tracker).
On 25 February 2017 at 12:23, Christopher Dawkins cchd@pjcd.org wrote:
Nothing is simple, except for gurus, but try (Request Tracker).
I did look at RT a few years back - it's obviously old enough that it was "mature" back then and I found it took too much time to set up that it got put onto the backburner where it remains.
One thing that puts me off is that I've never picked up much Perl, and I don't like using tools I don't stand a decent chance of delving into should I need to. I may have another look though.
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Christopher Dawkins -
Mark Rogers