If you are getting non junk emails being directed to the junk folder the only way I have found to stop that is to reset the junk filter. Assuming you haven't set up a filter yourself !
Like this: Edit (alt+e) A (note it is upper case) select "Junk settings" set up this page. (go through *ALL* the settings. You may need to do this for every mail server you use)
*and / or** * do this: Edit (alt+e) n (note it is lower case) select "security"
then reset training data
works for me. Nev
On 04/02/2020 23:07, Bev Nicolson wrote:
On 04/02/2020 22:56, steve-ALUG@hst.me.uk wrote:
On 04/02/2020 18:46, Bev Nicolson wrote:
I have googled this but haven't yet found anything that addresses the problem I have. Every so often I'll get emails that are directed to the spam folder. Some will be spam, but some are emails I'd like to know about. The difficulty is, I don't know there are any in the folder unless I look because, unlike other folders, it doesn't show a number for new emails.
I've put the addresses into my address book, I've made sure I have subscribed to the folder. Nothing's worked so far.
Any ideas?
Hi Bev,
I don't know why. For me, the folder's called "Junk" and it does show new messages. If you go to your spam folder, are all the messages marked as read?
<snip>
They show as unread as soon as I've clicked on the spam/junk folder. Until then, nada. Zilch.
Bev.
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