Hi, Bob.
Welcome to East Anglia. :)
You'll be more than welcomed at the regular Ipswich meets. They tend to be quiet, but we have some regulars who still make the effort. :)
We meet on the third Monday of every month in The Mulberry Bush:
Map/Directions URI: http://maps.google.co.uk/?q=IP4+2EA WWW: https://www.facebook.com/MULBERRYHOSPITALITY
I aim to post to the announce mailing list on the day.
Several local ALUGers are BT folk, so you should find a few friendly faces.
Tony, if your problem is one of those frustrating residential issues that isn't being handled properly by BT, we do actually have an internal team that we can arrange to get in touch and try and resolve. Very handy if you're stuck being shunted between depts on the phone. You're welcome to email me off-list to get more info.
Cheers,
Peter.