At home I have a Virgin Internet connection, with one of their Super
Hubs (the older "version 1" type).
Every so often the wireless connection drops out for a few seconds. By
which I mean everything looks fine (connection is still healthy) but
attempts to ping "the Internet" (eg Google's DNS on 8.8.8.8) go
nowhere.
I suspect that the problem is the router but Virgin won't give me
another unless I can "prove" that's where the problem is. They mostly
blame wifi signal issues caused by other routers in the neighbourhood
(and microwaves etc), which might or might not be correct.
When I put the router into modem mode and used my own wireless router,
I no longer had the problem, however I did have other issues (which I
think were caused by the wireless router and/or the Super Hub, but
can't put my finger on what they might be - it was just generally
unreliable). Following a visit from a Virgin engineer, at which point
things were reset to a standard config, I haven't bothered to put my
wifi router back in, but the occasional drop-outs are back (the first
one within 10 mins of the engineer leaving).
Since then I have started monitoring wifi signals using an Android app
(I couldn't make sense of Kismet on my laptop, and when I tried
wavemon it crashed my laptop (kernel panic). The joy of proprietary
drivers no doubt.. I have switched the wifi to a quiet channel
although it's been changed a few times in the past without improving
things and the most recent change has also not helped.
So, what I want to do is (a) monitor the wifi connection, by (eg)
pinging both the Virgin hub and 8.8.8.8 from the laptop every second
or so and logging any issues (thus I should be able to determine
whether it's the wifi/router dropping out or the Internet connection).
I would (b) do the same from my desktop to determine whether it's the
wifi or the router (if it's not the Internet connection). And ideally
I'd (c) do the same on my wife's laptop, but that is Windows 8 so I'd
need something cross platform to do that. If there's something I can
also do from an Android phone (d) that would be great.
Hopefully (a)-(d) will tell me fairly conclusively where the problem
is, and if it's the router be enough to convince Virgin to send me a
new one. It helps that my contract is up for renewal in Jan...
Any suggestions on how to do (a)-(d) and/or other ideas welcomed.
Other notes that might be relevant: I previously tried a cheap
wireless-N USB dongle in the laptop and that made no difference, so I
don't think it's the laptop hardware, Also, I am currently using a
cheap no-brand Android mobile, and I've noticed that (at home only)
sometimes the Wifi connection gets "stuck" - it stops working but if I
try to turn it off it just sits in a half-way "trying to turn off but
not off yet" state until I reboot the phone. I'll blame the cheap
phone for failing to handle whatever is going on, but it's more
evidence to me that it's something about the Super Hub wifi that's
behind all this.
--
Mark Rogers // More Solutions Ltd (Peterborough Office) // 0844 251 1450
Registered in England (0456 0902) @ 13 Clarke Rd, Milton Keynes, MK1 1LG