I've taken charge of my first scanner (a freebie from a friend) but I'm having trouble getting it installed. If I go to XSane it says "failed to open device snapscan :libusb:001:002 " . I have since installed every XSane extra there was via synaptic but it's still won't play ball. I'm very reluctant to give in though so how do I investigate what's up? And even more to the point, how do I fix it? It knows it's there I'm sure.
[Ubuntu 8.04]
Bev.