On 10 May 2016 at 10:09, Chris Walker alug_cdw@the-walker-household.co.uk wrote:
I'll pop off the side cover again on the PC and take a look at the motherboard markings and grab a handbook from the manufacturer's site.
If it doesn't have a dedicated RAID card then it's almost certainly software RAID (aka fakeraid) and you'll benefit from turning it off and wiping the disks once you have any data off that you want.
If it has a dedicated RAID card then it's quite possibly still fakeraid but a model search will confirm. I'd be surprised if you have a separate card though.
I think the BIOS problem relates to the keyboard. The machine doesn't recognise the Ctrl-I keys when held down at the start but I'll just have to borrow the keyboard from a Raspberry Pi to see if that works instead.
If you can get into BIOS there's usually a setting for how it handles legacy USB devices. Try changing that setting, often that'll make the keyboard visible during the boot process if it wasn't before. Although I can't see why a new machine would have that sort of issue.