On 8 August 2013 07:55, Karl Foley karl@thefoleyhouse.co.uk wrote:
If you can get a remote session (join.me or similar) you could run some in-browser analytics depening on the Brower they use:
IE - Press F12 Chrome - Use right-click and inspect element Firefox - Use firebug
Thanks for this. I didn't know IE had something built in (no particular reason why I would!). Firebug I know but have been reluctant to install something on their PC, although it probably wouldn't be an issue.
I take it we can't test the page load for you?
Unfortunately it's inaccessible without a suitable login. I've done many tests from various "locations" (ie via more than one ISP, and from phones etc); it all seems to be fine except from their office. Which is, of-course, the only lace its actually used, and access to other Internet services/websites is fine from their office.
Mark