On Fri, 2006-06-30 at 20:21 +0100, Ted.Harding@nessie.mcc.ac.uk wrote:
Hi Folks, I recently bought a Belkin 10/100 5-port ethernet switch (product number F5D5131-5).
It works for a few minutes (less than 5) and then the LEDs for the ports that cables are plugged into go out, after which it is useless.
Does it have a power light and if so does this remain on when the switch is in the fault condition.
What I'm really concerned about is whether one can expect this sort of thing from a Belkin, since if so I shall be avoiding it when I replace it.
Personally I have found Belkin kit to mostly be pretty poor.
(The fly in the ointment is that I bought it from PC World, but seem to have lost the b****y receipt!)
I think it is possible to do a warranty replacement on the Belkin website without proof of purchase. However this will be in the realm of a RMA replacement (ship back the faulty unit and wait for a replacement, which can take ages)
Or if you bought the unit on a card PC world may accept the listing on your card statement as proof of purchase. You may even be able to get them to exchange it without a till receipt if it was a cash sale. I wouldn't expect them to refund or exchange for a different unit but they may do a like for like replacement.