On 05-Oct-05 Christopher Dawkins wrote:
... NTL replies to the [same] question posed ten days ago - and, actually, with a remarkably helpful reply.
Is there a URL for this NTL response?
I am not sure of the ethics of posting a private message, but I have edited out some details and I think this is an example of excellent customer service by NTL. ISPs frequently send out an inappropriate stock replies to such queries: here we have a detailed and useful response, though it did take eight days:
[...]
Thanks Chris! I have to agree that this is an excellent example of clear and comprehensive advice (apart from being understandably coy about recommending specific makes of router).
Cheers, Ted.
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