On Wed, May 27, 2009 at 05:43:49PM +0100, Ted Harding wrote:
Long story, so apologies -- but the details matter.
A few days ago I was checking my bank account online. I noticed a Direct Debit for £7.99 made that day. Puzzled, I checked the full transaction details: it was to PC World. I checked back earlier -- another one, a month earlier.
Further braindump, I'm sure all Direct Debits are covered by the direct debit guarantee... to me it doesn't like you were provided with one, did you sign a direct debit mandate? As i'd be asking the bank for a copy of this too as if they cant' supply it I /think/ (must stop guessing at this stuff) you are discharged of all liabilities and the bank have to give your money back. (use your local friendly neighbourhood search engine to find out more on this and many other exciting financial and legal subjects).
Adam