On Tue, Sep 07, 2010 at 02:18:43PM +0100, MJ Ray wrote:
Fine, you can class a service being unavailable as downtime, but it's not what provider contracts or most review sites class as downtime in my experience, so it doesn't really achieve anything except pointless flames.
Sorry, it isn't flaming it's reality. I'd love to be able to get away with telling our customers that downtime is OK because the host was still up. Hearing it wasn't all in one lump is good but I'd be concerned that your service doesn't appear to offer any kind of redundancy.
Thanks Adam