On Monday 14 May 2007 16:40, mephi wrote:
My Virgin BB package is Linux un-friendly, I phoned them up to report a fault and they asked me what version of windows I was using.
Same for Bulldog, Tiscalli, NTL, and no doubt, countless other "service providers"...
Trying to persuade them that you've got a problem with their kit gets you nowhere because the person at the end of the phone can't go through their scripts...
Even demanding to speak to second level gets you no where... I usually end up telling 'em I'm running a Mac (with Debian of course). But then it really doesn't matter what computer I plug in as everything goes through a firewall (again, running Linux).
Regards, Paul.