On Thursday 30 September 2010 16:53:07 Bev Nicolson wrote:
I've taken charge of my first scanner (a freebie from a friend) but I'm having trouble getting it installed. If I go to XSane it says "failed to open device snapscan :libusb:001:002 " . I have since installed every XSane extra there was via synaptic but it's still won't play ball. I'm very reluctant to give in though so how do I investigate what's up? And even more to the point, how do I fix it? It knows it's there I'm sure.
[Ubuntu 8.04]
Bev.
Download vuescan, see if it will work with that, if so now try it with xsane and see if it works. If not, buy vuescan. If it works with xsane after you've used vuescan, I don't know why this happens, but it does, so just keep your demo copy around in case of need.
Peter