I have been using TsoHost as my main web hosting provider for almost ten years, until recently they have been very good. However over the past few weeks when I have contacted their support they really haven't been anywhere near as quick as they used to be, nor have they been particularly good at answering my questins.
My sites all work OK still, no issues there, and support have eventually come up with answers but it's just nowhere near as good as it used to be. There's no auto-acknowledgement of E-Mail/posted support questions and even though they say they've moved a lot of technicians to Live Chat it's more often then not unavailable (not that I like Live Chat for technical support really).
So has anyone else here who uses TsoHost noticed the deterioration?
... and maybe more to the point any suggestions for alternatives? I have around ten hosted web sites with very low traffic at the moment and that's unlikely to change. The one significant requirement other than the obvious sort of stuff is ssh access so I can use the site as a bridge/buffer for outside connections to home.