On Sat, Oct 08, 2005 at 01:35:50PM +0100, Ted Harding wrote:
Would a non-BT engineer be able to fix problems that a BT engineer could fix (which might involve fiddling with exchange setups)? If there could be snags on that front, then maybe going for non-BT might be a bad idea, though on other grounds it would be a good idea!
I figure that the best way to try would be to order from another ISP, basically BT won't do anything to make your line work. If the order with the other ISP fails then you could always try and order ADSL from BT (who will do something if the line doesn't work, but will tie you in with a 12 month contract). I was stuck in a similar situation when living in Cambridge, I ordered ADSL from about 3 different isps (including BT) and every time there was a problem with my line until I ordered ADSL from Andrews & Arnold who somehow managed to get BT out with a mobile workshop the next day who then upgraded the line and supplied ADSL. I think the best way to try would be to order from your "preferred supplier" if that doesn't work then try Andrews & Arnold (who are very good and do provide Linux suppport anyhow) and if that fails try BT.
Adam