On Sat, 2007-05-05 at 10:41 +0100, ted.harding@nessie.mcc.ac.uk wrote:
One of them (£200,000) in the Market Place has been out of action for 6 months having been damaged by a power surge. Efforts to repair it, "including nine power supply units costing £435 each", have not availed.
Having started my working life as an Electronics Technician repairing stuff like this (well everything from domestic TV's and Videos in the days when such things were worth repairing up to large scale presentation and display equipment) I find stories like this frustrating.
If the reporting is accurate then the engineer(s) involved need to be shot. You do not replace £400 bits without some accurate fault diagnosis, you do not change the same bit nine times to try and clear a fault and you most certainly don't charge for bits replaced unnecessarily due to your incompetence.