3 Dec
2008
3 Dec
'08
12:27 a.m.
Mark Rogers mark@quarella.co.uk wrote:
The client will be using them, I believe, to track maintenance and other issues on their site (ie not software bugs).
Are there any good FOSS alternatives I should suggest to them or should I stay out of their way? [...]
We use RT to track all sorts of things and so do some of our suppliers, with quite a few custom fields. It doesn't help when hardware fails very close to a VAT rate change and building work - we still get busy ;-)
Regards,
--
MJ Ray (slef)
Webmaster for hire, statistician and online shop builder for a small
worker cooperative http://www.ttllp.co.uk/ http://mjr.towers.org.uk/
(Notice http://mjr.towers.org.uk/email.html) tel:+44-844-4437-237