On 7/7/2004, "Graham" gt@pobox.com wrote:
On Wednesday 07 July 2004 12:23, Nick Heppleston wrote:
I'll be moving back to Norwich this weekend and one of the first things on my to-do list is broadband.
So, I'm looking for recommendations on wires only packages - I'm not particularly bothered about static/dynamic IP's although price might be a factor in the decision. Who do you recommend/wouldn't want to touch with a barge pole?
Cheers, Nick
ps. I'll also be attending the Norwich meetings from now on!
I like Zen (http://www.zen.co.uk). No evidence of contention and no failures in 15 months, plus an 0870 help line (and they've even been known to ring me back). Not the cheapest, though; £28pm gives 5 fixed IP addresses but only one email account.
-- GT
I'll second that recommendation. I've got the Zen Office 1000 package for my business - http://www.zen.co.uk/products/body_products.asp?ProdId=24555 - and we've had probably 30 minutes downtime in the last year (actually due to a thunderstorm that knocked out our section of the exchange - not Zen's fault). It's £58 per month (which compares to the equivalent BT price of £100 per month - http://www.btbroadbandoffice.com/broadband/network_1000).
Customer support is excellent too. I've never had to wait more than 24 hours for a reply from abuse@ or support@ and the answers are always personal and knowledgable, not boilerplate.
I can't recommend them highly enough.
Matt