Nick Heppleston wrote:
On Sun, 2003-08-31 at 14:34, Barry Samuels wrote:
My local telephone exchange is becoming broadband enabled at the end of September and I am working on the assumption that I will be able to use it (BT's site says I MAY).
I would give BT's broadband sales number a ring just to confirm that your phone number can receive ADSL before you get excited. I was in the same position after I moved to my new house only to find that I was more than 5.5Km from the Norwich West exchange and therefore couldn't get ADSL. I received the same answer from their 'online checker' - you 'may' be able to receive it...
I had the same situation and was told I couldn't recieve it but I've now got connected with the Extended Reach trial that BT are doing. Basically if you are just too far for ADSL then you may be able to get connected with the Extended Reach trial (using normal ADSL equipment). For ISPs that are participating in the trial have a look at http://www.adslguide.org/newsarchive.asp?item=1175
JD
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Cheers JD, I'll certainly have a look at this!
Nick
On Mon, 2003-09-01 at 08:22, Jonathan Dye wrote:
Nick Heppleston wrote:
On Sun, 2003-08-31 at 14:34, Barry Samuels wrote:
My local telephone exchange is becoming broadband enabled at the end of September and I am working on the assumption that I will be able to use it (BT's site says I MAY).
I would give BT's broadband sales number a ring just to confirm that your phone number can receive ADSL before you get excited. I was in the same position after I moved to my new house only to find that I was more than 5.5Km from the Norwich West exchange and therefore couldn't get ADSL. I received the same answer from their 'online checker' - you 'may' be able to receive it...
I had the same situation and was told I couldn't recieve it but I've now got connected with the Extended Reach trial that BT are doing. Basically if you are just too far for ADSL then you may be able to get connected with the Extended Reach trial (using normal ADSL equipment). For ISPs that are participating in the trial have a look at http://www.adslguide.org/newsarchive.asp?item=1175
JD
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On Mon, Sep 01, 2003 at 09:22:02AM +0100, Jonathan Dye wrote:
I had the same situation and was told I couldn't recieve it but I've now got connected with the Extended Reach trial that BT are doing. Basically if you are just too far for ADSL then you may be able to get connected with the Extended Reach trial (using normal ADSL equipment). For ISPs that are participating in the trial have a look at http://www.adslguide.org/newsarchive.asp?item=1175
Another thing worth trying if you get desperate is try ordering "BT broadband" as they are more inclined to try and make it work (I know of someone who is much further than 5.5km from the exchange and tried ordering with other suppliers, but then when he ordered with BT they actually tried an install) or you could try http://aaisp.net which is who supplies my broadband after 4 or 5 suppliers rejected me (line was out of spec, they managed to get BT to replace the crufty wires) and that included BT.
Adam
abower@thebowery.co.uk wrote:
Another thing worth trying if you get desperate is try ordering "BT broadband" as they are more inclined to try and make it work (I know of someone who is much further than 5.5km from the exchange and tried ordering with other suppliers, but then when he ordered with BT they actually tried an install) or you could try http://aaisp.net which is who supplies my broadband after 4 or 5 suppliers rejected me (line was out of spec, they managed to get BT to replace the crufty wires) and that included BT.
Adam
</delurk> I would second the reccomendation for AAISP - I've been using them personally for my Linux and normal (not linux) needs for the past 3 weeks :) Very high speed service, a ~ 40 hour setup (probably earlier - I ordered ~ 11:30 pm Tuesday night - service was working on Thursday night (though probably earlier - I only plugged my router in at midnight, not expecting the line to be live by then). They also use linux extensively inhouse, and are comfortable with Linux users. Oh, and if you like online Counterstrike (like I do), my pings normally beat most other gamers on most UK servers :)
(and where else can you get 16 IP blocks and IPv6 space for no additional fee if you can justify the need) - saves all the NAT hassles)
Linux wise, they also keep a local mirror (well a customer does) of Redhat iso's, which is handy.... Though to be honest I downloaded the full Debian CD set at full rate from a UK mirror with no problems at all (just to try Debian out in Vmware - I didn't like it much, so I'm sticking with Redhat/Slackware - I found custom kernels a pita to get working properly in Debian the way I'm used to (manually doing lilo etc) - the debian make method just seemed wierd to me - I'm happy enough back on Redhat!)
</lurk>
Dan Jones
On Mon, Sep 01, 2003 at 09:37:24AM +0100, abower@thebowery.co.uk wrote:
Another thing worth trying if you get desperate is try ordering "BT broadband" as they are more inclined to try and make it work (I know of someone who is much further than 5.5km from the exchange and tried ordering with other suppliers, but then when he ordered with BT they actually tried an install) or you could try http://aaisp.net which is who supplies my broadband after 4 or 5 suppliers rejected me (line was out of spec, they managed to get BT to replace the crufty wires) and that included BT.
I should also point out that if I was going for a new adsl install I would use http//ukfsn.org they are very Linux freindly.
Adam
On 2003.09.01 09:37, abower@thebowery.co.uk wrote:
Another thing worth trying if you get desperate is try ordering "BT broadband" as they are more inclined to try and make it work (I know of someone who is much further than 5.5km from the exchange and tried ordering with other suppliers, but then when he ordered with BT they actually tried an install) or you could try http://aaisp.net which is who supplies my broadband after 4 or 5 suppliers rejected me (line was out of spec, they managed to get BT to replace the crufty wires) and that included BT.
As far as I understand it, the way the qualification check for BT ADSL works is as follows:
1. The ISP asks BT Wholesale whether ADSL would be possible on the line concerned.
2. BT Wholesale do an initial database check to see if there is any possibility of ADSL, i.e. is there a nearby enabled exchange or is the customer too far away even on paper.
3. If the initial database check is sucessful then a line test is done to see whether ADSL is likely to work.
4. As a result of 2 and 3 above BT Wholesale returns one of three answers to the ISP:
red - BT Wholesale beleive ADSL is impossible on this line and will refuse any order to install it.
amber - BT Wholesale can't be sure if ADSL will work on this line so will only attempt to install ADSL at the ISP's risk, i.e. if the ISP agrees to pay even if, after installation, it doesn't work.
green - BT Wholesale are confident ADSL will work on this line and will install ADSL on request at BT's risk, i.e. if, after installation, it doesn't work BT will either repair the line so it does work or not charge the ISP for the installation.
So, the big difference is how the ISPs handle the amber cases - some are prepared to take more risk than others.
Steve.
On Wed, Sep 03, 2003 at 02:05:27PM +0100, Steve Fosdick wrote:
red - BT Wholesale beleive ADSL is impossible on this line and will refuse any order to install it.
amber - BT Wholesale can't be sure if ADSL will work on this line so will only attempt to install ADSL at the ISP's risk, i.e. if the ISP agrees to pay even if, after installation, it doesn't work.
green - BT Wholesale are confident ADSL will work on this line and will install ADSL on request at BT's risk, i.e. if, after installation, it doesn't work BT will either repair the line so it does work or not charge the ISP for the installation.
So, the big difference is how the ISPs handle the amber cases - some are prepared to take more risk than others.
That is not true, it may be what BT say, but it does not reflect reality :)
Our line was "red" for all isps, then BT broadband tried an install (even though the line was classified red by nildram earlier that week)and it didn't work. Then we tried aaisp.net and BT turned up with a mobile workshop and did some fixing in the street (i think they were replacing aluminium crud) and it worked, when I asked Andrews and Arnold what happened they said they didnt know it was just a standard install as far as they were concerned.
Adam
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abower＠thebowery.co.uk -
Dan Jones -
Jonathan Dye -
Nick Heppleston -
Steve Fosdick