On 5 Feb 2004, at 00:32, Bryce Martin wrote:

KDE and navigator have stopped playing video files on bbc websites that they were playing without the slightest trouble last week. They both have the relevant plugin installed and available which is the audio/x-pn-realaudio-plugin and I don't understand why neither will recognise they have the ability to play the files. This is very frustrating because everything worked fine last week. I have checked that the mime files are present and correct, and I've restarted my computer a few times to see if that might fix things, and now I don't know what to do. The computer tells me I need to download Realplayer, but it is already installed on my machine.

Not sure but load the browser's window and type about:plugins. If you don't spot it, then something went wrong.

Normally, you do a symlink to the actual plugins? I don't know since it all works for me (tm)

C

On Thursday 05 Feb 2004 12:32 am, Bryce Martin wrote:

KDE and navigator have stopped playing video files on bbc websites that they were playing without the slightest trouble last week. They both have the relevant plugin installed and available which is the audio/x-pn-realaudio-plugin

Bryce,

1. Check if a new version of RealAudio has been released - often they are not compatible with earlier file-formats and sites will assume that everyone upgrades.

2. Uninstall and re-install Realplayer - crude but may well be the easiest way to reset everything.

Post the URL of a page with a file that doesn't play and I will check it on my machine.

BTW when posting a query, don't forget to include some details of what distro and versions are being used as this is always helpful. Linux and the distros move ahead very quickly and quite often a problem will have been fixed in a more recent version.

Best wishes Syd