On 22/02/2021 12:38, Bev Nicolson wrote:
Contacted my ISP in case they could help and they suggest seeing if my anti virus software is causing issues. I'm not sure since it would surely affect the other addresses but if I wanted to check for email scanning options how would I do that? I can't see how. I do have a gui installed for ClamTK.
I don't think ClamTK usually scans emails. Most mainstream anti-virus software for Windows machines can intercept the email conversation between Thunderbird and your ISP and check your mail. Unless you've installed some mainstream anti-virus (e.g. Norton), it is very unlikely that anti-virus is getting in the way of this process. There's a chance that anti-virus is scanning as Thunderbird writes things to disk, but I think that this is a VERY SLIM CHANCE. If it was the anti-virus causing problems, it would cause them for all email providers, not just one, like you say.
It's probably just a stock answer from your ISP.
Steve
Bev
On 21/02/2021 22:54, Bev Nicolson wrote:
Done that (the Lifewire suggestion) and have a novella. What am I looking for? Anyone done this who can interpret them?
Bev
On 21/02/2021 22:33, Bev Nicolson wrote:
It says << WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extension.thunderbird.net >>
Same in safe mode.
Need to correct myself though. It seems to be both the imap account and the pop account. It's my isp's server it struggles to connect with.
Will take look at the Lifewire page.
Webmail working fine.
Bev
On 21/02/2021 21:06, steve-ALUG@hst.me.uk wrote:
On 20/02/2021 11:24, Bev Nicolson wrote:
I use Thunderbird as a client for 4 email addresses. From yesterday, it's begun taking an age to log in to one POP server. It gets there eventually, and no error messages come up, but it would be great to sort it out.
I've cleared the cache but that hasn't helped. Ideas?
Start thunderbird from a shell, instead of from the menu/icon.
try
thunderbird
this will start thunderbird - it shows some messages on the console so any bad errors will show. I get a lot of messages about the user interface when I do this. See if there's anything obvious - you may need to redirect output to a file to read it properly.
If that doesn't show anything try
thunderbird --safe-mode
see if that fixes things - if it does - it's an add-in that's causing the problem.
If not, look at this https://www.lifewire.com/pop-imap-smtp-traffic-thunderbird-1173156
Scroll down to the linux section.
Note, the 1st example used "set", then 2nd used "export" I don't know what you need, so I tried both, e.g. to log just IMAP to a text file in the current directory
set NSPR_LOG_MODULES=IMAP:4 export NSPR_LOG_MODULES=IMAP:4 export NSPR_LOG_FILE=~/tbird.log.txt thunderbird
obviously use POP not Imap for you.
I tried that and stressfully got a log file. I couldn't make head nor tail of it of course.
Does the pop mail has a web interface? Is that working OK?
Good luck
Steve
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